Bienvenidos a este nuevo espacio de diálogo participativo de tgs
We created this platform with a clear purpose: to establish a direct, transparent and accessible communication channel with our communities and stakeholders.
Hemos creado esta plataforma con un objetivo claro: abrir una vía de comunicación directa, transparente y cercana con toda nuestra comunidad y partes interesadas.
Management and Confidentiality
Your privacy and the confidentiality of the information you provide are fully protected from the moment you contact us.
Clear and Accountable Process
Every submission follows a formal process of registration, assessment, classification and resolution, managed by our technical and community relations teams.
Follow-Up and Response
We monitor each submission throughout the process and provide updates on its status and resolution through the contact information provided.
COMPLAINTS, GRIEVANCES AND CONCERNS
We want to hear from you
We value your feedback and are committed to addressing any questions or concerns related to our activities and initiatives.
ETHICS HOTLINE
Reporting misconduct and
Code of Ethics
This channel does not replace the tgs Ethics Hotline. Reports involving fraud, corruption, conflicts of interest or violations of our Code of Conduct must be submitted through the tgs Ethics Hotline.
CONTACT CHANNELS
Other ways to contact us
Toll-Free Number
FREQUENTLY ASKED QUESTIONS
Who can use this channel?
Any individual or group who believes they may be affected by the company's activities or has a concern related to its operations.
What happens after I submit a concern?
Your submission is received, registered and forwarded to the appropriate department for assessment and follow-up.
How can I check the status of my case?
If you provide your contact information, you will be able to receive updates on the progress and resolution of your submission.
Will the information I share remain confidential?
Yes. All submissions are handled confidentially, and individuals who raise concerns in good faith are protected against retaliation.
